How do I ship an order? How do I ship an order?

How do I ship an order?

⚠️ Before you accept an order, please determine whether the items in that order can sent out as one shipment. If it needs to be sent as multiple shipments, you need to split that order into multiple shipments before accepting the order. ⚠️

Once you've accepted an order, you’ll need to fill out the order’s shipping details.

You have 3 options for shipping out your products:

Ship with Juniper (Recommended)
This shipping method allows you to connect to our Juniper shipping carrier accounts, access lower shipping costs for your buyers for FedEx, USPS or UPS & enjoy a more streamlined order processing experience. Learn More

Ship with your preferred carrier (Recommended)
You can connect already-established account with UPS, USPS, Fedex and DHL Express to get those rates & enjoy a more streamlined order processing experience. Learn More

Ship on your own
If you prefer not to integrate with Juniper or a preferred carrier, this option is for you. You are responsible for manually inputting the shipping costs and tracking information for Buyers. Learn More

 

To ship an order, once you have accepted it

  1. Once in order details, at the top left, click the shipping tab to begin to populate shipping details.
  2. If you cannot input shipping details and buttons are greyed out, you need to accept the order.

    mceclip0.png

For Ship with your preferred carrier 

  1. Populate the Shipping Information and click View Rates button. Package weight is calculated using the weight metric you have configured in WebManager and your product data.
  2. You will now see a list of rates to choose from. Once selected, click Buy Shipping Label and then confirm.
    rates.png
  3. If you receive a service error, double check your shipment date is set to the future.
  4. You can now generate an invoice and fully process the order by clicking Create Invoice button at the bottom right.
  5. Once the invoice has been created and confirmed, you cannot go back and edit the shipping information. Please ensure you confirm everything before you confirm the invoice.

For Ship on your own

  1. Populate the Shipping Information for the order
  2. Click Save Shipment Info.
  3. You can now generate an invoice and fully process the order by clicking Create Invoice button at the bottom right.
  4. Once the invoice has been created and confirmed, you cannot go back and edit the shipping information. Please ensure you confirm everything before you confirm the invoice.
  5. For any free shipping promotions, please note you must manually submit your receipt to JuniperMarket for reimbursement. 

 

 

 


Need Further Support?

Submit a request