What can we help you with today? What can we help you with today?
  1. JuniperMarket
  2. Buyers

FAQs

When will I get my order? How do I check my order status?
My order was damaged or wrong once delivered, what do I do?
As a buyer, how do I get an estimate for shipping if shipping cost are TBD?
As a potential wholesale buyer on JuniperMarket, what do I do if my account is under review or rejected?
As a buyer, how do I reset my password?
As a buyer, how do I request a refund?
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Start Here

spring savings: FAQS
requesting access to brands
All Brands, New Brands, My Brands
Product Details - Unauthenticated
Product Details - Authenticated
Product Details: Action Icons
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How do I get my physical Buyer Badge?

For the Las Vegas Market, showcase your Buyer QR code at any of our Scan & Go Locations to get a printed digital badge. To access your Buyer QR code, tap into the market & notice the badge icon at the top right.

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How do I get reset my password?

Your @Market app login is the same as your JuniperMarket login. From the main screen tap Sign In & then Forgot Your Password beneath the password box.

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Get Help Now

While at the Las Vegas Market, the quickest way to get support is to visit building C Showroom 174. Alternatively, email us support@junipermarket.com with your phone number and a quick sentence on what you are having trouble with. A member of our Buyer Success Team will reach out.

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