As a seller, I can't login, how do I reset my password?
💡 Quick Answer Go to https://manage.junipermarket.com/ , under the passw...
How Can I Optimize or Quickly Update My Product Data?
As a JuniperMarket brand, optimizing your product data increases the lik...
How to Setup Default Terms?
This article will show how to set up default terms in Seller Admin.
If T...
Why are there 3 admin portals? Do I need all 3 admin portals for JuniperMarket?
JuniperMarket does not require you to use all 3 admin portals. You only ...
Getting Started With Your FIS (Formerly WorldPay) Merchant Account
While you are in the process of working with your representative from Ju...
how do i accept credit cards as payment on junipermarket? how do i set up a payment processor with junipermarket?
Why Should I Setup A Payment Processor To Accept Credit Cards?
Accepting...
As a Seller, how should I handle item return requests?
We know that often it is necessary for your customers to need to return ...
How do I print Shipping Labels?
This article will review how to print shipping labels for orders on Juni...
How To Edit An Order After Acceptance / Approval?
All single-line vendors can now edit orders after acceptance. You will b...
How Do I Adjust An Approved Order?
Once an order has been approved, you can adjust an order by going to htt...
I am now required to have MSRP Price Mapping? What do I do?
Mapping MSRP can be done in either JuniperData or WebManager. Below are...
As a seller, how do I issue a refund?
This article is intended to provided refund knowledge for JuniperMarket....
How do I export Faire, Shopify, Etsy, WooCommerce, Prestashop or Wix products for JuniperMarket?
Exporting your products from other ecommerce platforms is a great way to...
Why does my credit card payment option not appear to be active in my JuniperMarket seller admin?
In Junipermarket Seller Admin, under the payment settings, ff the the cr...
How do I Split An Order?
When reviewing an order, there may be reasons to split an order because ...
How does JuniperMarket handle commissioning for sales reps and agencies?
Currently, Juniper does not have the option to perform commissioning f...
I have configured my payment / credit card processor in WebManager, when will payments arrive to my payment processor?
JuniperMarket supports a variety of credit card processors. Once the i...
How do I clear out cache & cookies?
You may need to clear your browser cache and cookies for troubleshoot...
How is JuniperMarket different from Amazon?
Designed with You in MindJuniperMarket is the first and only digital mar...
How do I upload product images to JuniperData to be used for JuniperMarket?
Product images can be uploaded to JuniperData which is apart of our Juni...
How do I set Terms for my JuniperMarket buyers?
This article is intended as a walkthrough for setting terms within you...
How do I set up sales reps on JuniperMarket?
This article is provided as a walkthrough for adding, deleting and manag...
How do I add notes to an order I am accepting?
For steps on how to accept orders please go here: Accepting Orders
You c...
How do I quickly review my pending buyer leads?
As a “gated” seller, you can quickly see and manage your pending buyers ...
How do I cancel an order after I accept it?
For steps on how to accept orders please go here: Accepting Orders
Aft...
How do I quickly map categories for JuniperMarket using the category mapping file in JuniperData?
This document is to outline the steps necessary to upload the Category F...
As a seller, why can't I enter shipping information on an order?
If under Shipping Information and Shipment Details you cannot enter ship...
Juniper Market Seller Performance Standards
In order for us to provide for our collective growth, we prioritize both...
Guide to Search on JuniperMarket
Introduction to Search on JuniperMarketThe JuniperMarket search engine w...
How do I sell products on JuniperMarket?
Your products will look great on JuniperMarket. Contact us at sales@imcd...