How Do I Adjust An Approved Order?
Once an order has been approved, you can adjust an order by going to htt...
As a seller, how do I issue a refund?
This article is intended to provided refund knowledge for JuniperMarket....
How do I export Faire, Shopify, Etsy, WooCommerce, Prestashop or Wix products for JuniperMarket?
Exporting your products from other ecommerce platforms is a great way to...
How do I Split An Order?
When reviewing an order, there may be reasons to split an order because ...
How does JuniperMarket handle commissioning for sales reps and agencies?
  Currently, Juniper does not have the option to perform commissioning f...
I have configured my payment / credit card processor in WebManager, when will payments arrive to my payment processor?
  JuniperMarket supports a variety of credit card processors. Once the i...
How do I clear out cache & cookies?
You may need to clear your browser cache and cookies for troubleshoo...
How is JuniperMarket different from Amazon?
Designed with You in MindJuniperMarket is the first and only digital mar...
How do I process an order on JuniperMarket?
Log in to JuniperMarkert seller admin by going here: https://manage.juni...
How do I upload product images to JuniperData to be used for JuniperMarket?
Product images can be uploaded to JuniperData which is apart of our Juni...
How do I set Terms for my JuniperMarket buyers?
This article is intended as a walkthrough for setting terms within yo...
How do I set up sales reps on JuniperMarket?
This article is provided as a walkthrough for adding, deleting and manag...
How do I add notes to an order I am accepting?
For steps on how to accept orders please go here: Accepting Orders You c...
How do I quickly review my pending buyer leads?
As a “gated” seller, you can quickly see and manage your pending buyers ...
How do I cancel an order after I accept it?
For steps on how to accept orders please go here: Accepting Orders Aft...
How do I quickly map categories for JuniperMarket using the category mapping file in JuniperData?
This document is to outline the steps necessary to upload the Category F...
As a seller, why can't I enter shipping information on an order?
If under Shipping Information and Shipment Details you cannot enter ship...
Juniper Market Seller Performance Standards
In order for us to provide for our collective growth, we prioritize both...
Guide to Search on JuniperMarket 
Introduction to Search on JuniperMarket: The JuniperMarket search engine...
How do I sell products on JuniperMarket? 
Your products will look great on JuniperMarket. Contact us at sales@imcd...
Who can sell on JuniperMarket? 
We invite independent makers, single-line manufacturers and multi-line a...
I don’t exhibit at an IMC Market. Can I still be on JuniperMarket? 
Absolutely. You can digitally-exhibit on JuniperMarket without a physica...
What makes JuniperMarket different from other online wholesale marketplaces? 
You’re in control. We believe that sellers should own the relationship w...
We’re busy. How do I keep my product information current? 
That’s where we come in. Our dedicated Onboarding and Customer Success T...
How are buyers approved to purchase wholesale? 
Any buyer setting up an account will be vetted closely before they are a...